TERMS AND CONDITIONS

The Terms and Conditions outlined herein apply to the use of the website Home | DollsFiles.com ("the Site"), which is owned and operated by Doll Files. The Site functions as an e-commerce platform.

 

By utilizing this Site, you acknowledge that you have read and comprehended these Terms and Conditions and agree to comply with them consistently.

Intellectual Property

All content published and made available on our site is the property of Doll Files and the site's creators. This encompasses, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our site.

Age Restrictions

The minimum age requirement to access our Site is 18 years. Users affirm their adherence to this age requirement by utilizing the Site. We bear no legal liability for any misrepresentations regarding age.

Acceptable Use

By using our Site, you consent to abide by the law and not engage in any illegal activities on our Site. You also agree not to:

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- Harass or mistreat other users of our Site;

- Infringe upon the rights of other users of our Site;

- Violate the intellectual property rights of the owners of the Site or any third party related to the Site;

- Illegally access another user's account on the Site;

- Engage in behavior that could be construed as fraudulent; or

- Upload any material that might be considered inappropriate or offensive.

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Should we suspect that you are using our Site unlawfully or in violation of these Terms and Conditions, we reserve the right to restrict, suspend, or terminate your access to our Site. We also retain the right to pursue any necessary legal action to prevent your access to our Site.

Accounts

By creating an account on our Site, you consent to the following terms:

 

1. You are the sole individual accountable for the management of your account, including the safeguarding of its security and privacy, as well as any passwords or sensitive data associated with it.

 

2. You guarantee that all personal information supplied to us via your account is current, precise, and honest, and you commit to promptly updating your personal information should it undergo any changes.

 

We retain the authority to suspend or terminate your account should you engage in unlawful activities on our Site or breach these Terms and Conditions.

Sale of Goods And Services

The Terms and Conditions outlined herein apply to the purchase of goods and services offered on our website. The available goods and services include:

 

- Booking Services

- Artistic Services

- Custom Services

- Featured Program

- Shoutout Program

- VIP Program

- Texture Sales

Website Terms and Conditions

The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the
time you access it. This includes all products listed as being out of stock. All information, descriptions,
or images that we provide about our goods and services are as accurate as possible. However, we are
not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of
all goods and services we provide. You agree to purchase goods and services from our Site at your own
risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
your order and have already processed your payment, we will give you a refund equal to the amount
you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt
of any refund.

Subscriptions

Your subscription will not renew automatically. You will receive a notification before your next payment is due, and you must authorize this payment to continue your subscription.

 

To cancel your subscription, please follow these steps: Once your order is submitted via email, you will receive a payment request bill from Doll Files detailing the items purchased, quantity, total, discounts, and a reference number.

 

Once payment is submitted, processing begins, and the order cannot be canceled.

 

All sales by Doll Files are final and non-refundable once your order has been fulfilled and delivered. This includes one-time payments.

 

Customers agree not to initiate chargebacks for any payments made via PayPal, credit, or debit card for any service.

Payments

Our website accepts the following payment methods:

 

- Credit Card

- PayPal

- Debit Card

- Direct Debit

 

By submitting your payment information, you grant us permission to process and access the payment method selected. You agree that we may charge the specified amount to the payment method provided.

 

Should we determine that a payment has breached any law or our Terms and Conditions, we retain the right to void or reverse the transaction.

Refunds

Refund Policy for Goods

Requests for refunds must be submitted within one day following the receipt of your goods.

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The following items are not eligible for refunds:

- Items on sale, custom orders, textures, any downloadable items, and shoutouts.

Refunds for Services

Our refund policy for services purchased through our Site is as follows:

- A full refund will be issued for services if they are cancelled no less than 24 hours prior to the scheduled provision of the service.

Guarantees

Our Site offers the following guarantees:

 

- Should there be a delay in processing, customers are entitled to cancel their order and receive a full refund. For updates on delayed orders, customers are advised to contact us to inquire about the status of the requested service.

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Consumer Protection Law

In jurisdictions where consumer protection laws are in effect and cannot be waived, these Terms and Conditions shall not restrict your statutory rights and remedies. These Terms and Conditions are to be interpreted in accordance with the compulsory clauses of such legislation. In the event of any discrepancy between these Terms and Conditions and the mandatory sections of that legislation, the latter shall prevail.

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Links to Other Websites

Our website includes links to external websites and services over which we have no ownership or control. We are not liable for the content, policies, or practices of any third-party website or service linked from our site. You are responsible for reviewing the terms and conditions and privacy policies of these third-party sites prior to usage.

Limitation of Liability

Doll Files, along with its directors, officers, agents, employees, subsidiaries, and affiliates, shall not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Doll Files and our
directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses,
damages, liabilities and expenses including legal fees arising out of your use of our Site or your
violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are subject to the laws of the United States.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
Terms and Conditions will still be considered valid.

Changes

We may update these Terms and Conditions periodically to ensure compliance with legal standards and to mirror any alterations in how we manage our Site and our expectations of user conduct. Users will be informed of any modifications to these Terms and Conditions either through email notification or an announcement on our Site.

Contact 
Please contact us if you have any questions or concerns. 

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